Delivery

How much does UK delivery cost?

How will my order be delivered?

Orders received by 2pm weekdays will be dispatched the same day with Royal Mail. Orders placed after 2pm will be dispatched the next working day.

International orders will be sent using BPost International Tracked. Please note, larger orders outside the EU may be subject to local taxes.

Can I track my order?

You will be sent tracking information via email for all tracked and signed UK orders. Please contact us at sales@outdoor365.co.uk to request your tracking information when using BPost.

Does the package need to be signed for?

Only packages sent via Special Delivery will need to be signed for by the recipient.  If the recipient is unavailable at the time of delivery, a contact card should be left by the delivery person inviting the recipient to get in touch with them and reschedule a new delivery at a suitable time.

Can I arrange a specific delivery date with you?

Yes, we are here to assist and will do whatever we can do make sure you receive the item at a convenient time. Please note that both timed and Saturday deliveries do carry a surcharge. If you require your order to be sent using a premium service, please contact us by phone on 0844 5678 365.

Our Packaging and The Environment:

All of the packaging we use is plastic free and can either be composted, reused, or recycled at home. We still receive a number of products from our suppliers wrapped individually in plastic, which means you may receive some of this in your parcel. By eliminating plastic from our own packaging, we are reducing our internal waste and using this as a platform to make suppliers stand up and take note. By getting in contact with the manufacturers and requesting changed we can reduce unwanted plastic waste even further, and we're already seeing improvements!