Returns & Warranties

 

VICTORINOX KNIVES

Email: [email protected]

All Victorinox knives, multi tools, pocket tools & swiss army knives sold by Swiss-Store carry a lifetime manufacturer’s warranty. Please see below for Wenger watch warranty information.
Please note that proof of purchase may be required to initiate a claim through both Swiss-Store and the UK distributor.

 

WENGER, MONDAINE & VICTORINOX WATCHES

Wenger is proud to stand by their quality Swiss craftsmanship with a 3-Year Limited Warranty. Your Wenger watch is warranted to the original consumer/purchaser against breakage or malfunction under normal use due to defects in material or workmanship, for a period of 3 years from the date of purchase. The 3-Year Limited Warranty also includes all components and craftsmanship of the Swiss movement & watchcase. The warranty is not extended to the watch strap, bracelet, finish, crystal or battery.

For full Wenger, Mondaine & Victorinox warranty details and for all servicing & repair enquiries, please contact the UK approved service centre...
Locker, Hull & Thornton Ltd
10 High View Close
Vantage Business Park
Hamilton
Leicester
LE4 9LJ
Telephone: 01664 420003
E-mail: [email protected]

 

FELCO TOOLS

All Felco tools sold by Swiss-Store carry a lifetime manufacturer’s warranty. Please see below for Wenger watch warranty information.
Please note that proof of purchase may be required to initiate a claim through both Swiss-Store and the UK distributor.

If you require further assistance or need instructions on how to resolve a warranty claim, you may contact our service department by email at [email protected] for a prompt reply.

Email: [email protected]

 

WENGER LUGGAGE

Website HERE

VICTORINOX LUGGAGE

Website HERE

Email: [email protected]